Delete in the app

This is the fastest route: it removes your cloud data and the data on the phone immediately. Your phone needs to be online.

Open the WLog app and go to the Profile tab.
Tap the card with your name. This opens Account.
At the bottom, tap Delete account.
A short chat asks why you are leaving. Pick a reason or skip it, then tap Continue to delete.
Read the list of what is erased, then tap Delete my account for good.
If the app asks you to confirm it is you, enter your password or complete the Apple or Google sign-in prompt. Nothing is deleted until you do.

Deletion is permanent and cannot be undone. Your training history cannot be recovered afterwards, by you or by us. If you might want it later, read this first.

Guest accounts

If you use WLog without signing in, open Profile → Account. The app shows Delete guest data in the same place, the same short chat follows, and the final button reads Delete everything on this phone. Guests are not asked to confirm their identity, but the phone still needs to be online.

Guest data lives on your device and is not backed up to the cloud, so there is nothing to recover once it is gone. Deleting it erases everything the app stored on the phone, including progress photos.

Delete by email

If you no longer have the app installed, or cannot sign in to reach the Account screen, email us and we will delete the account for you.

Write to support@wlogapp.com with the subject Account deletion request.
Send it from the email address linked to your WLog account so we can verify ownership.
Tell us whether you signed in with Apple, Google or e-mail and password.

We verify the request, delete the account, and confirm by reply — normally within a few days and always within 30 days.

What gets deleted

Deleting your account in the app permanently erases:

Your sign-in. If you used Sign in with Apple, the app also asks Apple to revoke its token.
Everything in your cloud account: your profile, your workouts and saved routines, your training history with every logged set and note, your body measurements and your custom exercises.
Everything the app stored on the phone: workouts and saved routines, training history, body measurements, custom exercises, personal records, reminders, progress photos and the app's saved settings.

What is kept, and for how long

Some data is not removed by deleting your account in the app:

Data	Why it is kept	Retention
Purchase records	Tax and accounting obligations. Held by Apple, Google and our subscription provider, RevenueCat, including your RevenueCat customer record.	As required by law
AI import logs	A technical log entry for each AI plan import, stored under your user ID. The app cannot delete these entries.	Until we clear them or you ask us by email
Exit feedback	The reason you gave when cancelling a subscription or deleting your account, stored with a one-way hash of your user ID rather than the ID itself.	Until we clear them or you ask us by email
Analytics	Usage events tied to an app instance ID, not to your name or e-mail address.	Up to 14 months
Crash reports	Diagnostics used to fix bugs. They can include your user ID and e-mail address.	Up to 90 days
Support messages	In-app feedback and e-mail correspondence, if you contacted us.	Up to 24 months

To have the AI import logs or exit feedback erased, email support@wlogapp.com.

Data stored in Apple Health or Health Connect belongs to those platforms, not to us. Remove it in the Health app (iOS) or Health Connect settings (Android).

Cancel your subscription separately

Deleting your account does not cancel a paid subscription. Subscriptions are billed by Apple and Google, so you must cancel them in your store account or you will keep being charged.

In the app, before deleting: Profile → Manage subscription on the WLog PRO card → Cancel subscription. The last step opens your store subscriptions.
iPhone / iPad: Settings → your name → Subscriptions → WLog → Cancel Subscription. Or use apps.apple.com/account/subscriptions.
Android: Play Store → profile icon → Payments & subscriptions → Subscriptions → WLog → Cancel. Or use play.google.com/store/account/subscriptions.

Cancel before deleting your account, so you can still identify the subscription easily.

Before you delete

If you only want to stop using WLog rather than destroy your history, consider signing out instead of deleting (Profile → your name card → Account → Sign out). Your account stays, and so does your cloud backup if you have one.

The app has no export button. If you want a copy of the data in your account before deleting, email support@wlogapp.com with the subject Data export request from your account email, and wait for our reply before you delete. We handle these requests by hand.

Need help?

If deletion fails or you are unsure which account you used, contact support@wlogapp.com and we will sort it out.

See also the Privacy Policy and Support pages.